autolubecare.com/Blog

Auto Lube Care's Eco-Vow

2011-09-16 10:37:29

Yes, taking care of the planet is great for humans. We know that. But we also know it’s great for business. Saving energy, recycling and other practices just make common sense.

Earlier this year, we coupled our promise to provide outstanding customer service with our long-standing commitment to the environment. This new promise is our vow to deliver “EcoQuality” to every customer.

Here are some of our approaches to EcoQuality:

Recycle wherever possible. In addition to used oil and oil filters, we also recycle coolant, batteries, steel, plastic and paper waste.
Cut down on paper. All printing is double-sided, and files are electronic-only when possible.
Conserve water. Our landscaping is drought-tolerant and cared for by drip irrigation; and we don’t hose down our floors or push contaminants out to the storm drains.
Conserve energy. All of our fixtures are energy-saving and we make sure all computers are turned off at night.
Work with environmentally friendly vendors. We’ve checked that our uniform company is handling waste water properly, and we’re always choosing green vendors when we have the option. We constantly monitor the company that handles our used oil to be sure it is destined to be re-refined back into clean motor oil.
Help our clients make their cars greener. We’ve added tire rotations to help you get better wear and gas mileage; and we now offer EcoPower® -- a re-refined motor oil as an option for oil changes.
Drain every oil container of all free flowing oil before it leaves our shop so it doesn't have a chance to end up in a landfill or the ocean.

EcoQuality Making a Difference Every Day

2011-08-07 21:35:33

Dear Valued Customer,

Many of the business practices of the past are not sustainable for our rapidly changing world.

The oil industry is perhaps one of the biggest culprits in hurting our environment. Since 1974, Auto Lube Care has made consistent efforts to reduce our carbon footprint on the planet, we just haven't said much about it.

In an effort to ensure quality service, while doing our part to preserve the environment, we have created the EcoQuality standard. Environmentally friendly business practices do not have to mean compromising quality. In fact it's just the opposite. Our core beliefs of sustainability and quality are central to the EcoQuality standard, we continue to practice them in everyday life and in business.

Whether it's providing personalized service for our customers, or offering preventative maintenance services that are better for the environment than the status quo Auto Lube Care believes that quality is the result of caring, both for customers and for the environment.

For example, our house oil, Pure Green is a re-refined oil that consumes 85% less energy during the refining process than that of standard crude oils, without compromising quality. In fact, it's refined twice, so you can be sure that it's cleaner than crude oil that comes directly from the ground! Furthermore, we are currently planting a tree for every oil change service that uses Pure Green Oil.

We are interested in hearing your experience and perspective with our EcoQuality standard, and how we can improve the quality of our service and the impact we have on our environment. So please, don'Ât be shy.

Yours in service,

Glenn Morris
Owner & Operator
Auto Lube Care

Do you Have a 2008-2011 Dodge Ram? Read On...

2011-08-18 16:32:18

Chrysler is recalling certain model year 2008-2011 Dodge Ram 2500/3500 4X4, manufactured from February 14, 2008, through March 28, 2011; model year 2008-2011 Dodge Ram 3500 Cab Chassis 4X2, manufactured from February 14, 2008, through March 28, 2011; and model year 2008 Dodge Ram 1500 Mega Cab 4X4, manufactured from February 14, 2008, through August 15, 2008, because the left tie rod ball stud may fracture. This condition tends to occur during low speed parking lot type maneuvers when the customer is making a tight turn. Additionally, model year 2003-2008 Dodge Ram 2500/3500 vehicles may have received the affected tie rod assembly as a replacement part, during normal service.

This condition could result in the potential loss of directional stability in the left hand front wheel, increasing
the risk of a crash. Dealers will inspect the tie rod ends for relative orientation and replace the left outer tie rod as required, and perform a front-end toe alignment as needed. This service will be performed free of charge.

The manufacturer has not yet provided an owner notification schedule. Owners may contact Chrysler at 1-800-853-1403.

Source Here >>

I Will Recommend this Shop to My Friends

2011-09-08 12:25:26

Terry, the assistant manager was in a complete, clean uniform. He was neatly presented, and was very polite and friendly. The service took just over 30 minutes to complete, which was very fast considering everything that they did. The store was very clean and neat. There was a very nice outside seating area, where it was warm and sunny. This shop blended into the neighborhood very nicely, with no obtrusive signs or banners. The cashier area had a little clutter, and the restroom needed some wiping down.

Perry, the technician that worked on my vehicle, was very thorough, and told me everything they had checked. He showed me the cabin air filters, which were quite dirty, so I had them changed. Based on the mileage of the vehicle, he told me several things that were recommended. I told him they had recently been done, but I did ask him the price of transmission and differential service which he knew immediately.

Terry closed me out thoroughly. He explained everything that was on my invoice. He pointed out when my next service was due. He thanked me, invited me to return, and referred to me by my name and title. He did not mention anything about the free top off service. This was the most efficient and friendly oil change I think I have ever had. I will recommend this shop to my friends.

Disclaimer: This review was provided by an anonymous person, and the Auto Lube Care team did not know a review was being created. For your convenience, all mystery shopper reports are available in our customer lounge for you to read through. Visit us anytime!

All employees were engaged in job related tasks.

2011-09-08 12:36:04

The associate who approached my car had a smile on his face and energy in his voice. His lengthy greeting was very informative. Fide, the technician, proceeded to explain all the service options available to me and finished by asking me what service I was interested in.

The shop was orderly. Tools and supplies were hung neatly on the wall. There was a clean, black rubber mat covering the floor. The waiting area was very tidy. The floor was clean. The coffee station was stocked and ready for guests. There were periodicals available. I entered the restroom and it was well stocked and neat as a pin.

Nearly 25 minutes into my service visit, Fide appeared in front of me with a list of preventative maintenance items that he felt I should know about. He explained each item on the list in easy to understand language. He showed me the dirty air filter that had come out of my engine. He made his recommendations without making me feel pressured to authorize additional services.

The fluids were all checked, as well as the tire pressure. The car was left clean and there was no dirt, fingerprints or grime left behind. All employees were engaged in job related tasks.

Both Fide and Terry had explained the top-off policy and also that my right passenger tire was low. Terry took the time to walk me over to the car and explained that the tire had a nail in it. A section of the tire was beginning to separate from the side wall. He pointed out the areas of concern. Fide had chalked the areas to highlight them and recommended that I get these issues taken care of right away. He shook my hand and thanked me (using my name) for my business. Just before I pulled away, Fide appeared at my door one last time to thank me and pointed out the return date recommended for my next service.

My visit was excellent. The associate went over all the maintenance of my car carefully and fully explained any areas of concern. The associates were pleasant and friendly. I would feel comfortable recommending this establishment to my women friends.

Our History of EcoQuality

2011-09-16 10:27:18

In 1974, when my father opened Auto Lube Care, the world had just begun to discover how important the environment truly was.

He wasn't a tree hugger by any means, but he was adamant about doing what he could. In fact, he started one of the first oil recycling programs in the region -- taking used oil and oil filters from the do-it-yourselfers at home; keeping those toxins out of the landfills and storm drains.

After a stint in the army as a medic, I came home in 1975 and joined my dad at the shop. For a long time, we worked side by side, building the business and taking extra special care of our customers and their cars.

As one of the oldest quick lubes in the nation (non-franchised), we've consistently led the industry in developing new ways to take care of the environment. One of those ways involved developing a unique press to crush used oil filters so we could get remove that oil before disposal.

At that time, we were required by law to haul away our used filters in a 55 gallon drum. But with our process, we could fit 3 times as many in a can. It quickly caught on, so we worked with an engineer to develop and manufacture a version we could sell nationwide, called "The Impactor". We then worked as part of a national coalition to convince the EPA that if an oil filter had all free flowing oil removed and it was destined for proper disposal (steel yard) that it need not be classified as a hazardous waste.

Later, we worked with a steel company to take these used filters and recycle them into rebar. We received several honors and awards for those innovations, including: 'Operator of The Year' from the National Oil and Lube News (1991) and the 'Environmental Award' from the Convenient Automotive
Services Institute (1992).

Michael was very friendly, courteous and quick about his job...

2011-10-04 16:04:02

Michael came to the truck window almost immediately with a scanner in hand and while he was saying, "Hi, what brings you in today and how can we help you?", he scanned the VIN on the dash. When I told him the sticker says it is time he said, "Great, the sticker doesn't lie". He then reached in to check the odometer and told me they would get to my truck within 5 minutes, so this should not take too long. I proceeded to sit on the bench out front and have my lunch and do some paperwork.

Michael was very friendly, courteous and quick about his job. He did give me a clipboard and asked if I could put my information down, as they had recently updated their computer system and wanted to make sure my information was correct. I filled out part of it, then asked if I was in the system, I checked what address, and phone number they had for me on file. He told me, all was correct, then he asked if I had an email. He said they were planning on sending coupons via email versus regular mail as soon as they got a customer's email address.

The shop was in top notch shape. I checked the restroom and it was spotless with all supplies full. The waiting room had coffee with a choice of creamers. There were several magazines to choose from. The grounds were clear of any trash, the outdoor seating area was clean and on the sunny side of the building it was quite nice. There was a planter out front that was dug up.

I did not see Fidencio until he came out front to tell me that all fluids, differential, window washer, and all filters were in good shape. He did note that I had a F&M air filter and asked when the last time it was serviced. He also said their records did not show that the fuel filter had been changed and explained their fuel saver special to me. I told him it had been done by the dealer at the last major service. He said he just wanted to make sure it was done so I would get the best mileage possible.

The shop was running like a well oiled machine. They were communicating information back and forth regarding the listed fluid levels, tire pressure, etc. They even did a full check of the exterior lights and found I was missing a third brake light bulb and offered to replace it for $5.95.

Everyone in the shop, although busy, were very friendly, in clean uniforms and smiled when I looked at them. The cashier did not remind me about the free top off policy. I give very high marks for the team that did the work today.

Disclaimer: This review was provided by an anonymous person, and the Auto Lube Care team did not know a review was being created. For your convenience, all mystery shopper reports are available in our customer lounge for you to read through. Visit us anytime!

The Store Was Very Clean and Neat.

2011-10-17 17:14:11

Terry (The Technician) was in a complete, clean uniform. He was neatly presented, and was very polite and friendly. The service took just over 30 minutes to complete, which was very fast considering everything that they did. The store was very clean and neat. There was a very nice outside seating area, where it was warm and sunny. This shop blended into the neighborhood very nicely, with no obtrusive signs or banners. The cashier area had a little clutter, and the restroom needed some wiping down.

Perry, the technician that worked on my vehicle, was very thorough, and told me everything they had checked. He showed me the cabin air filters, which were quite dirty, so I had them changed. Based on the mileage of the vehicle, he told me several things that were recommended. I told him they had recently been done, but I did ask him the price of transmission and differential service which he knew immediately.

Terry, the assistant manager, closed me out thoroughly. He explained everything that was on my invoice. He pointed out when my next service was due. He thanked me, invited me to return, and referred to me by my name and title. He did not mention anything about the free top off service. This was the most efficient and friendly oil change I think I have ever had. I will recommend this shop to my friends.

I was treated very respectfully.

2011-10-19 15:42:48

I was greeted promptly by both Fide and Michael. They were both equally polite and pleasant. I was greeted immediately upon entering the service area. There was absolutely no delay in being greeted. It was very sincere.

Fide was genuine in my interaction with him. He was well groomed and neat in appearance. He seemed very thorough. Other technicians were also neat in appearance. I was waited on in record time. There was just one customer ahead of me and she was just being served as well. This was not a busy time.

Both the exterior and interior were well maintained and appealing. All bay areas were organized and tidy. The service counter was free from clutter. The restroom was clean and well stocked. The waiting area had refreshments available and there were mini donuts as well. The reading material was up to date and plentiful. All windows and glass areas were clean and free from smudges. The lighting was perfect.

Fide came into the waiting area to go over mechanical needs on my vehicle. He showed me my air filter and suggested it needed to be changed out. I declined, stating I could replace it myself. He also recommended 60,000 mile service which would be coming up soon. He also recommended that I get the tires rotated. He remarked that my transmission fluid could use flushing and that they could provide these services to me when I was ready. Michael also went over the mechanical needs and recommendations with me, when I was being rung up. I found both employees to be very honest and sincere.

The tire pressure was checked and I was told that everything checked out fine in that area. The required fluids were right where they were supposed to be. My car was in great condition when it was returned to me. It was free from dirt and grime. Everything was protected. Other technicians were busy with job related tasks. No one was standing around idle.

I was treated very respectfully. I was reminded of my next service and provided with a receipt. I was properly thanked and felt welcomed. Michael and Fide gave me a parting greeting. The other technicians were focused on what they were doing. I would gladly return. This was a professionally run business. I felt very comfortable interacting with the staff.

Tips to be More Environmental with any Vehicle

2011-10-25 12:48:56

EcoHearth released a nice article recently about How to Choose a Green Car, Truck or SUV. In this article they shared a few tips on how anyone with any car could be more environmental. Check them out...

Here is a list of helpful things that you can do with any vehicle to be more environmental:

Drive less aggressively. Reducing speed, avoiding quick accelerations and using cruise control when possible will save fuel and reduce air pollution.
Turn off your engine rather than let it idle if you are stopping for more than 30 seconds.
Remove unneeded cargo from your trunk. Getting rid of excess weight will increase your gas mileage.
Take care of your vehicle. Regular maintenance (especially replacing your air filters) can improve fuel economy and reduce emissions.
Recycle old car parts such as batteries, tires and oil filters at a local recycling center.
Last but certainly not least, drive less. When possible, bike, walk, use public transit or carpool. These are all fun and healthy alternatives to driving alone.

Get more details on how to choose a "green" car or truck by reading the entire article here.

The Service Was Excellent

2011-11-17 23:39:43

When I approached the location, I noticed there were two service bays. One of the bays had a vehicle in service. I drove up to the empty bay, and was greeted immediately by Perry. The employee was friendly and provided a warm greeting. He assisted me immediately, and I had no wait time at all.

This location was generally very clean and presentable. The interior areas were well maintained, but were clearly well used. There was plenty of reading material and coffee available for customers.

The employee approached me in the waiting area where I was seated. He presented me with a printout that listed the services they had performed and the services that were recommended. The printout also contained prices of the recommended services. The employee answered my questions, and did not pressure me to accept any of their suggestions.

The service was excellent. My vehicle was returned to me with no noticeable grease or dirt. All fluids were checked, and the employee told me what they had found.

I was closed out by the manger, Michael. He explained everything on my receipt. He told me about the free top-off policy. He told me that I would also receive a reminder card in the mail for my next service. He thanked me by my name, and invited me to have a nice day.

Improve Ventura's Environment, Economy or Both?

2011-11-20 14:08:03

With which one of these statements about the environment and the economy do you most agree:

Protection of the environment should be given priority, even at the risk of curbing economic growth.

Economic growth should be given priority, even if the environment suffers to some extent.

In the recent Gallup poll, for the first time in their 25-year history of asking Americans about the trade-off between environmental protection and economic growth, a majority of Americans say economic growth should be given the priority, even if the environment suffers to some extent.

Read the full article here.

Our EcoQuality stand, let's you know where we are at. What are your thoughts?

Please comment below.

Heat, Not Cold, Shortens Battery Life

2011-12-01 19:58:56

Here’s a hot tip about car batteries: Warm weather is the time for major car-battery problems. Heat, not cold, shortens battery life, says the Car Care Council. The average life of a battery is three and a half years, and even shorter in warmer climates.

Excessive heat and overcharging are the two main reasons for shortened battery life. Heat causes battery fluid to evaporate, which damages the internal structure of the battery. A malfunctioning component in the charging system, usually the voltage regulator, allows too high a charging rate. That can mean a slow death for a battery.

Posted By:

Car Care Council

Change Your Car's Engine Air Filter Regularly

2011-12-03 18:30:47

Consider this: Your engine ingests about 10,000 gallons of air for every gallon of fuel it consumes. If your gas tank holds 18 gallons of fuel, your engine will ingest 180,000 gallons of air for every tank full of gas it uses.

Say you’ve decided to take a road trip to your vacation destination 500 miles away – a 1,000-mile round trip. If your car consumes 50 gallons of fuel at 20 miles per gallon, it means your engine will handle about 500,000 gallons of air on this trip alone.

To the tip is, change your car’s engine air filter at least once a year.

At Auto Lube care, we would be happy to help!

Ventura, Listen Up! - Gas Saving Tips

2011-12-07 11:18:49

Motorists traveling during holiday vacations can’t do much about the high price of gas, but they can pay less at the pump by making sure their vehicles get maximum fuel economy. According to the Car Care Council, fuel economy is directly related to vehicle care and driver behavior and both can have a significant impact on how much motorists pay at the pump.

Under-inflated tires can impact the vehicle’s fuel economy. When tires aren’t inflated properly, it’s similar to driving with the parking brake on and can cost a mile or two per gallon. Dirty air filters can also waste gas and cause the engine to lose power.

An air filter that is clogged with dirt, dust and bugs chokes off the air and creates a “rich” mixture, which is too much gas being burned for the amount of air. Replacing a clogged air filter can improve gas mileage by as much as 10 percent.

Posted By:Car Care Council

Looking for a Ventura Oil Change? Think Green!

2011-12-13 10:12:12

If you’re due for an oil change, you know you have a choice of oil since you got your car. Now there is a more important choice to make.

We are no longer required to use oil that is 100% from crude, we can recycle and re-refine oil, and the end product is better than oil from crude. Motor oil never wears out, it just gets dirty. Oil can be recycled, re-refined and used again and again, reducing our reliance on imported oil. Progressive lube shop owners all over the world are choosing to offer these types of re-refined oil to their customers.

The reasons why are numerous! Here are a few...

Up to 85% less energy is consumed in the re-refining of used oil when compared to the traditional refining of crude oil
Conserves irreplaceable petroleum resources
Reduces air pollution from the reduction of used oil that is “down cycled” and burned as fuel oil or bunker fuel
Reduces U.S. reliance on foreign crude oil
Eliminates the need for environmentally damaging off-shore drilling and transportation
Promotes proper collection of used oil thus reducing ground and water contamination
Domestic collection, transportation and production support local economies, not the global infrastructure of Big Oil
Support a local business committed to Ventura's green initiative

We are excited to offer this choice to you.

Your welcome to come see us and if you choose another place we encourage you to make a recycled & re-refined oil choice!

Have a great day!

Auto Lube Care Gets Featured for How its Message is Shared!

2011-12-16 10:12:37

We were excited to see that Tea Silvestre at The Word Chef had a recent post about brand values and featured Auto Lube Care, here is what she had to say about us:

...

This little auto shop has been family-owned and operated since 1974, so it’s safe to say their online presence is relatively new. But check out their vow they made public earlier this year.

Glenn (the current owner) understands the value of transparency and letting folks know what you really stand for. He talks about how important the environment has always been to his family, and how he thought it was time to make a strong promise to do even better.

If you live or work in Ventura, CA, then you know that the Auto Lube Care brand name communicates a strong promise of service and caring for the environment. They’re an active member of the community and are currently spearheading an effort to build a coalition of small eco-friendly businesses in the area.

All that hard work pays off! They’ve been voted Best Oil Change in Ventura County every year since 2005, and were recently recognized by the Ventura City Council for their environmental efforts.

Ventura Drivers Beware! The Peril of Potholes Are Upon Us

2011-12-20 14:13:24

Hitting a pothole can damage tires, wheels, steering and suspension, wheel alignment and more. The Car Care Council recommends that motorists who experience any of the following warning signs after hitting a pothole should have a professional technician at their local repair shop inspect the vehicle.

Loss of control, swaying when making routine turns, bottoming-out on city streets or bouncing excessively on rough roads. These are indicators that the steering and suspension may have been damaged. The steering and suspension are key safety-related systems. Together, they largely determine your car’s ride and handling. Key components are shocks and/or struts, the steering knuckle, ball joints, the steering rack/box, bearings, seals and hub units and tie rod ends.

Pulling in one direction, instead of maintaining a straight path, and uneven tire wear. These symptoms mean there’s an alignment problem. Proper wheel alignment is important for the lifespan of tires and helps ensure safe handling.

Low tire pressure, bulges or blisters on the sidewalls, or dents in the rim. These problems will be visible and should be checked out as soon as possible as tires are the critical connection between your car and the road in all sorts of driving conditions.

Article brought to you by Car Care Council

Our Ventura Oil Change Deal's are on Facebook!

2011-12-21 15:28:42

We are always fairly priced and we care about your car! We would love for you to come on by with or without special deals. In any case, we know how it is, so when we do create special deals we like to make sure you know about them through multiple platforms.

Since most people are on facebook, we decided to launch a deal for you there as well.

Here is the link.

If your not already connected with us on facebook, make sure you "like" us for news, tips, and updates on what we are doing.

Hope to see you soon!

Have a great day.

This Ventura Quick Lube Does Preventative Maintenance Right

2011-12-26 22:53:05

The shop was orderly. Tools and supplies were hung neatly on the wall. There was a clean, black rubber mat covering the floor. The waiting area was very tidy. The floor was clean. The coffee station was stocked and ready for guests. There were periodicals available. I entered the restroom and it was well stocked and neat as a pin.

Nearly 25 minutes into my service visit, Fide appeared in front of me with a list of preventative maintenance items that he felt I should know about. He explained each item on the list in easy to understand language. He showed me the dirty air filter that had come out of my engine. He made his recommendations without making me feel pressured to authorize additional services.

The fluids were all checked, as well as the tire pressure. The car was left clean and there was no dirt, fingerprints or grime left behind. All employees were engaged in job related tasks.

Both Fide and Terry had explained the top-off policy and also that my right passenger tire was low. Terry took the time to walk me over to the car and explained that the tire had a nail in it. A section of the tire was beginning to separate from the side wall. He pointed out the areas of concern. Fide had chalked the areas to highlight them and recommended that I get these issues taken care of right away. He shook my hand and thanked me (using my name) for my business. Just before I pulled away, Fide appeared at my door one last time to thank me and pointed out the return date recommended for my next service.

My visit was excellent. The associate went over all the maintenance of my car carefully and fully explained any areas of concern. The associates were pleasant and friendly. I would feel comfortable recommending this establishment to my women friends.

Ventura Lube Shop Review: The service was excellent.

2012-01-05 17:52:40

When I approached the location, I noticed there were two service bays. One of the bays had a vehicle in service. I drove up to the empty bay, and was greeted immediately by Perry.

The employee was friendly and provided a warm greeting. He assisted me immediately, and I had no wait time at all.

This location was generally very clean and presentable. The interior areas were well maintained, but were clearly well used. There was plenty of reading material and coffee available for customers.

The service was excellent. My vehicle was returned to me with no noticeable grease or dirt. All fluids were checked, and the employee told me what they had found.

Sustainable Ventura Honors Auto Lube Care

2012-01-06 10:54:27

The Environmental Sustainability Division is pleased to select Auto Lube Care as the 2011 Environmental Excellence Award winner. Mayor Mike Tracy conferred the honor on owner Glenn Morris at last week’s Ventura Chamber of Commerce Poinsettia Awards luncheon. The award is given each year to a Ventura business that is doing an outstanding job of considering the environment in their business practices. Auto Lube Care at 1875 East Thompson Blvd. has been in business in Ventura since 1974. As one of the oldest non-franchised quick lubes in the nation, they have consistently led the industry in developing new ways to care for the environment. Even before it was the thing to do, Glenn Morris, the current President and CEO who joined his father in the business in 1975, designed and patented an oil filter crusher to extract and capture the extra oil so the filter could be safely disposed. The device is still being used today at their shop. They have also been a used oil collection center for the City, giving those who change their own motor oil a convenient place to bring their used oil for environmentally safe disposal and recycling.

Auto Lube Care also shows its commitment to the environment through its EcoQuality program. This program encourages customers to use re-refined motor oil that uses 85% less energy to make than traditional motor oil. Three out of four of their oil changes now use re-refined motor oil. As an additional incentive, a tree is planted on behalf of every customer that is serviced with re-refined oil. Auto Lube Care also runs an environmentally friendly shop by recycling, using energy efficient lighting and low-water use landscape. Congratulations to Auto Lube Care! You are an environmental business role model for our City.

Article from Sustainable Ventura

Contact: Christine Wied

cwied@cityofventura.net

Courtney Lindberg

clinberg@cityofventura.net

Auto Lube Care staff were friendly, courteous and quick about their job!

2012-01-15 00:31:11

Michael was very friendly, courteous and quick about his job. He did give me a clipboard and asked if I could put my information down, as they had recently updated their computer system and wanted to make sure my information was correct. I filled out part of it, then asked if I was in the system, I checked what address, and phone number they had for me on file. He told me, all was correct, then he asked if I had an email. He said they were planning on sending coupons via email versus regular mail as soon as they got a customer's email address.

The shop was in top notch shape. I checked the restroom and it was spotless with all supplies full. The waiting room had coffee with a choice of creamers. There were several magazines to choose from. The grounds were clear of any trash, the outdoor seating area was clean and on the sunny side of the building it was quite nice. There was a planter out front that was dug up.

I did not see Fidencio until he came out front to tell me that all fluids, differential, window washer, and all filters were in good shape. He did note that I had a F&M air filter and asked when the last time it was serviced. He also said their records did not show that the fuel filter had been changed and explained their fuel saver special to me. I told him it had been done by the dealer at the last major service. He said he just wanted to make sure it was done so I would get the best mileage possible.

The shop was running like a well oiled machine. They were communicating information back and forth regarding the listed fluid levels, tire pressure, etc. They even did a full check of the exterior lights and found I was missing a third brake light bulb and offered to replace it for $5.95.

Everyone in the shop, although busy, were very friendly, in clean uniforms and smiled when I looked at them. The cashier did not remind me about the free top off policy. I give very high marks for the team that did the work today.

Do Auto Repair & Oil Change Shops in Ventura Care?

2012-01-19 11:42:03

The good new is that the study mentioned below does indicate that most automotive stores do care about our environment. We don’t have specific data about all places in Ventura, but we can assure you we care! Check out Auto Lube Care's eco quality history here...

...

Used Engine Oil Gets Recycled by 95 Percent of Auto Repair Shops and Parts Stores

According to a study by the Automotive Aftermarket Industry Association (AAIA), engine oil is recycled by 95 percent of auto repair shops and the parts stores that accept used engine oil.

“Auto repair shops and parts stores have, for a very long time, taken great care to protect the environment by recycling used engine oil,” said Rich White, executive director of the Car Care Council. “It’s part of their everyday business.”

An estimated 1.3 billion gallons of motor vehicle engine oil is generated each year from oil changes performed primarily at repair shops or by do-it-yourselfers. Fortunately, the majority of used oil is collected and sold as combustible fuel, mainly used for energy for power plants and heating. About 16 percent of used engine oil is re-refined into new oil.

Oil that is dumped on the ground or into the sewer system, rather than properly collected and recycled, can contaminate drinking water, and 40 percent of the oil pollution in our nation’s harbors and waterways is a result of improper collection, disposal and recycling of motor oil.

In addition to recycling used engine oil, auto repair shops recycle tires, used oil filters, batteries, parts cleaning solvents, scrap metal, plastics, cardboard and paper, dunnage and wood pallets.

The study is part of AAIA’s initiative to illustrate the automotive aftermarket industry’s widespread efforts on behalf of the environment. The information is presented in AAIA’s “Driving Toward a Cleaner Environment: The Automotive Aftermarket’s Green Story.”

The Shop Was Running Like a Well Oiled Machine!

2012-01-24 11:08:00

Save Money On Ventura Car Repair with These Four Questions

2012-02-11 17:08:52

Automotive technicians are often compared to doctors. This comparison undoubtedly makes some techs smile and others grimace. But in the end, the two professions have a lot in common.

It may surprise consumers to find that by choosing these professionals wisely, they can get better care at a better price.

When it comes to choosing a repair shop, many experts extol the virtues of the clean facility, a wall adorned with ASE certificates or a coffee pot and some tasty snacks.

While these items are important, these four vital questions tell most of the story:

1. Will the service advisor or tech take time to listen to your description of the car’s problem?

2. Can they explain things to you in laymen’s terms?

3. If necessary, will they test-drive the car with you?

4. Do they have the knowledge and equipment to diagnose and repair it the first time?

- Brought to you by Car Care Council

Check out our menu of services here to see if we could be of service to you.

Ventura Welcomes Eco Friendly Cars!

2012-02-17 17:38:01

The Kelley Blue Book recently posted their top 10 picks for green driving. Take a look at the list below. If you have any of these comment and let us know how they run.

Do you think there should be another car in the list?

Let us know via the comments below.

Top 10 Green Cars: #1

2011 Nissan Leaf | 99 mpg equivalent

With a groundbreaking combination of range, room and price, the Nissan Leaf is the first all-electric car for the masses. The EPA says the Leaf will deliver 73 miles per charge and the equivalent of 99 miles per gallon. But that's not the only thing green about the Leaf: recycled materials made from home appliances, old car parts and plastic bottles are used extensively throughout the vehicle. The limited range disqualifies the Leaf as an option for some drivers, but for those who can swing it, the Nissan Leaf is the real deal.

Top 10 Green Cars: #2

2011 Chevy Volt | 93 mpg equivalent

For the first 35 miles of the day, the Chevy Volt is an electric car. After that, a gas engine kicks in to power the car for up to 379 miles. Some argue the all-electric Nissan Leaf is greener. Volt fans point to their car's superior range. We can recommend both, depending on the needs and desires of the buyer. As a bonus, the Volt looks like a tasteful vision of the future - inside and out - and is one of the most fun electrically driven cars we've driven so far.

Top 10 Green Cars: #3

2011 Toyota Prius | 50 mpg (51 city, 48 highway)

The original hybrid for the masses is still the segment's heavyweight when it comes to getting the most miles for your gallon. Whereas some efficiency-focused cars require an adjustment in driving habits to wring the most out of the vehicle's fuel-saving technologies, the Prius allows you to drive as you normally would and still see mpg returns that you can brag about during your semi-regular visits to the gas station.

Top 10 Green Cars: #4

2011 Lexus CT 200h | 42 mpg (43 city, 40 highway)

Top 10 Green Cars: #5

2011 Honda Insight | 41 mpg (40 city/43 highway)

Top 10 Green Cars: #6

2011 Ford Fusion Hybrid | 39 mpg (41 city/36 highway)

Top 10 Green Cars: #7

2011 Volkswagen Golf TDI | 34 mpg (30 city/42 highway)

Top 10 Green Cars: #8

2011 Hyundai Elantra | 33 mpg (29 city, 40 highway)

Top 10 Green Cars: #9

2012 Fiat 500 | 33 mpg (30 city/38 highway)

Top 10 Green Car #10:

2012 Ford Focus | 31 mpg (28 city/38 highway)

See the full article for all descriptions at:

http://www.kbb.com/car-news/all-the-latest/top-10-green-cars-for-2011/

Ventura Green Driving Tips!

2012-02-17 17:45:08

Here are two auto tips from the Car Care Council and a bonus tip from us as #3. use these tips to help us Keep Ventura Green!

#1 Tire Checks

According to the Car Care Council, around two billion gallons of gas each year could be saved if the tires on every American’s car were properly inflated. Optimal tire pressure for your vehicle is listed in the owner’s manual. Tires that are not properly inflated add rolling resistance that makes the engine work harder to move the vehicle. All of this increases fuel costs as much as three to five cents per gallon, and increases the risk of engine damage.

#2 Gas Caps and Fill-Ups

Check your vehicle’s gas cap. Approximately 17 percent of vehicles on the road have loose, damaged or missing gas caps, causing 147 million gallons of gas to vaporize every year. Topping off your gas tank when filling up your car can also release harmful vapors into the environment.

#3 Re-Refined Oil

This one is from us at Auto Lube Care...when you get an oil change choose a re-refined oil. The benefits are numerous, the big one is that it takes 85 percent less energy to re-refine used motor oil than it does to produce motor oil from crude oil. That is a BIG deal! Check out our EcoQuality category for more posts on this topic.

More on going Green from Car Care Council here >>

Ventura Oil Change Review: My Visit Was Excellent

2012-02-20 18:51:39

Fide was in uniform and had a well presented appearance. He serviced my car in a methodical, but quick manner. He was friendly, courteous and polite.

The fluids were all checked, as well as the tire pressure. The car was left clean and there was no dirt, fingerprints or grime left behind. All employees were engaged in job related tasks.

Attention Ventura Ford Owners...Factory Recall

2012-02-24 11:06:32

Brake Fluid Leak Leads to Recall

Ford will recall more than 244,000 vehicles because brake fluid could leak from a defective brake master cylinder reservoir cap and lead to electrical problems.

Ford began mailing owner notification letters the week of January 23rd. Owners will be instructed to take their vehicle to a ford or Lincoln dealer to have the brake master cylinder reservoir cap replaced and the ABS electrical system modified.

To see if your Ford is on the list, here are a few local dealers:

Barber Ford

3440 East Main Street

Ventura, CA 93003

(805) 642-6701

Ojai Ford

987 W Ojai Ave

PH: (805) 646-1431

3 Ventura Green Driving Tips!

2012-03-06 07:14:25

People often ask and wonder what they can do to be more “green”. Here are two auto tips from the Car Care Council that help us Keep Ventura Green, and we also included a tip from us as #3.

#1 Drive Smart

If you have to drive your car, recognize that how you drive has a lot to do with fuel economy. Avoid sudden starts and stops and go the speed limit. Jerky and aggressive driving decreases your miles per gallon (MPG) and increases wear and tear on your vehicle. Minimize unnecessary miles by combining errands in one trip.

#2 Lighten the Load

Get the junk out of the trunk and the stuff out of your car, with the exception of emergency items such as a spare tire, flares and a first-aid kit. Extra items weigh the vehicle down and cause an increase in gas usage.

#3 Re-Refined Oil

Do you have any other tips? Please comment below...

Most Efficient & Friendly Oil Change I Think I Have Ever Had

2012-03-11 14:02:54

Terry was in a complete, clean uniform. He was neatly presented, and was very polite and friendly. The service took just over 30 minutes to complete, which was very fast considering everything that they did.

The store was very clean and neat. There was a very nice outside seating area, where it was warm and sunny. This shop blended into the neighborhood very nicely, with no obtrusive signs or banners. The cashier area had a little clutter, and the restroom needed some wiping down.

There were two vehicles being serviced when I came in. The employees were busy doing their duties, and it was only a few minutes before they moved my vehicle into place for the work. When Perry was going over the checklist, he said my wipers were okay but I might want to get them changed before the rainy season began. I asked the price; he told me, and I asked him to do that as well. The work was done very fast, and I was done in what seemed like no time at all.

11 Ventura “Green Driving Tips”!

2012-03-15 22:05:58

One way to save some cash on gas is to win a free gas card through our Like contest on Facebook! We also raffle off giftcertificates to local restaurants. All you have to do is "like us" to be entered!

Our friends at Sustainable Ventura came up with 10 more great tips to help you save some $ on gas!

By Christine Wied

1. Avoid “jack rabbit” starts, sudden stops and aggressive driving. These practices not only waste gas and wear out brakes but also increase carbon monoxide emissions.

2. Keep your vehicle well maintained. One misfiring spark plug can cut fuel economy by 4%. Schedule your vehicle preventive maintenance as soon as it is due.

3. Keep tires properly inflated and aligned. Check the owner’s manual or sticker sometimes found on the side of the driver’s door for the recommended pressure. When it’s time to get new tires, see if low-rolling-resistance (LRR) replacements are an option. Although these are meant for fuel economy, be aware they can affect your vehicle’s ride and handling.

4. Drive the speed limit. Fuel economy decreases about 1% for each mile per hour over 55. Driving 65 mph instead of 75 mph increases fuel economy by about 10% and decreases your risk of a costly speeding ticket. Use cruise control when appropriate to maintain a steady speed.

5. Clean out the excess items in the car. Don’t use your vehicle as a storage location. Carry the sports equipment, tools and other items only when needed. For every extra 100 pounds your car carries, it loses 2% fuel economy.

6. Use overdrive. If your car is equipped with overdrive gearing (on 5-speed manual transmissions and 4-speed automatic transmissions), make use of it as soon as you have reached a high enough speed. If you have a manual transmission, the lower the shift-speed, the better the fuel economy.

7. Don’t let your car idle. In addition to contributing to engine wear and tear and air pollution, when your vehicle is idling, you are getting zero miles per gallon of gasoline use. It is better to shut off your engine for even 30 seconds then to let it run while waiting for someone or in a drive-up window line.

8. Use air conditioning when appropriate. Use the vents and open windows to cool off the vehicle even before you turn on the air conditioner. Air conditioning increases fuel consumption and could increase NOx emissions in some vehicles. On the freeway, keep the

9. Windows up to reduce drag, and set the air conditioner as low as is tolerable. Park in the shade if possible.

10. Walk, bicycle, or take public transportation, rideshare or carpool when possible. The cheapest gallon of gas is the one you don’t have to buy.

Read full article here:

Spend Less Money on Ventura Auto Repairs with Proper Car Maintenance

2012-03-21 14:34:14

Readers Digest recently came out with an extensivecar tips guide with 74 great tips!

Here are 3 simple tips from their extensive guide that we wanted to remind you of:

Drive with care everyday

Being car considerate shouldn’t stop after the break-in. Drive with care every day and your car will reward you with longer intervals without repair.

Fix small windshield chips

Got a rock chip, crack, or ding in your windshield? Bring your car to a windshield repair shop. For far less cost than replacing the windshield, they can fix chips and cracks, even quite long ones. The repairs not only keep the chips and cracks from spreading and restore structural integrity, they also improve clarity.

Top off your brake fluid (Come by Auto Lube Care, and we will do this for you.)

Check brake fluid monthly. Wipe dirt from the master cylinder lid before you open it. If you need fluid, add the type recommended by your car’s maker. Never substitute other fluids, such as transmission or power-steering fluid. And don’t use brake fluid from a previously opened container. Once exposed to air, brake fluid absorbs moisture and contaminates easily.

Still Texting While Driving in Ventura?

2012-03-26 14:39:52

Have you wondered if the new law actually works? Does the new law decrease accidents? An article we found in a Highway & Vehicle Safety report says that it is not decreasing accidents...but it’s not necessarily the law not working, it’s more likely that people are still texting. If texting while driving is likely to cause accidents, and we know that people are texting more than ever then accidents WILL increase if people still text while they drive. I definitely see people all around me still playing with their phones, how about you? It is hard to blame a law if people do not follow it!

Here is the article:

Texting bans don't reduce crashes but actually increase the frequency of the number of insurance claims, according to the Highway Loss Data Institute. HLDI compared claims in four states (California, Louisiana, Washington, and Minnesota) before and after texting was made illegal and used nearby states for comparison.

In all four states, crashes increased among drivers younger than aged 25 after the ban took effect. Noncompliance is a likely reason texting bans aren't reducing crashes.

Many drivers, especially younger ones, ignore bans.

Among 18-24-year-olds, the group most likely to text, 45 percent reported doing so anyway. HLDI points out that if drivers were disregarding the bans, then the crash patterns should have remained steady.

So clearly drivers did respond to the bans somehow, and what they might have been doing was moving their phones down and out of sight when they texted, in recognition that what they were doing was illegal. This could exacerbate the risk of texting by taking drivers' eyes further from the road and for a longer time.

- Highway & Vehicle/Safety Report 10.18.10.p2

How often do you really need to change motor oil?

2012-04-03 12:32:31

A fan of our ventura oil change facebook page recently asked this question:

"How often do you really need to change motor oil?" there are so many articles and reports on this all over the internet. Many new vehicle's manuals now recommend that hey can wait 10,000 miles or more between oil changes!

The Auto Lube Care response:

At Auto Lube Care, we do not sell cars, our highest desire is for you to maintain your vehicle so that you can get the longest usage of it possible. Why keep buying new, when you can properly maintain your vehicle and make your initial investment last as long as possible? Wherever you go for your oil change, we also recommend choosing an EcoQuality oil, which is much better for our environment than oil made directly from crude.

There are too many factors involved to determine one general interval for every driver! According to the Manufacturer there are always 2 intervals one for Normal Service and One for Severe service. Normal driving would be someone who commutes regularly with little to no traffic. Unfortunately most So Cal drivers fall under severe service, Short trips, stop and go traffic, around town driving, and many short start and stop drives. These conditions are much harder on your vehicle. Ford has already released a statement recalling there extended drain intervals due to engine damage. Always keep in mind the car manufacturer wants to sell cars, so if everyone changed there oil every 3000 miles with today's technology cars would last much longer and new car sales would drastically drop. Auto Lube Care still recommends 3000 miles on conventional oil and 5000 miles on synthetic for the typically So Cal driver. There are always exceptions to every rule! If all else fails check your oil every thousand miles, when it gets dirty, get it changed!

If you are in Ventura, you will hopefully visit Auto Lube Care for your oil change!

Ventura Gift Certificate Winner Announced!

2012-04-03 12:51:28

Congratulations to MOLLY BROWN HILL!!!! For liking Auto Lube Care, you have WON a Gift Certificate to Capriccio's Italian Restaurant.

Please come into our shop by 5/1/2012 to pick up your certificate.

Thank you for your "like" on the Auto Lube Care facebook page.

"Like" us on facebook, and you may be the next winner of a ventura gift certificate, $25 or $50 ventura gas card, or other prize :)

Have a great day!

Free Gas For a Ventura Resident!

2012-04-10 18:23:43

Congratulations to our facebook fan Lidia Macias!

Like us on facebook to get news on Auto Lube Care, automotive tips, and to be entered into our monthly drawings!

Recycled Car Parts

2012-04-10 18:36:43

Recycling car parts have come a long way, did you know:

1. Batteries are recovered for their lead and plastic to be made into new batteries.

2. Bumper covers are made from polymers that are made into outdoor furniture and containers.

3. Catalytic converters are recovered for precious metals of platinum and palladium and steel.

4. Brake fluids and other fluids such as coolant, oil, windshield solvent and gasoline are recovered and recycled.

5. Glass windshields and windows are recycled into tile flooring, countertops, and made back into glass again.

6. Tires are shredded and processed to produce steel from the belts, road bed material, and now even used for surface cover in playgrounds!

If you know of other unique car parts that are reused, please comment below!

Part of this article was sourced from: Motorist

5 Earth-Friendly Auto Tips for Ventura's Drivers

2012-04-21 11:37:34

The 5 following tips can put you on the road to environmentally conscious car care.

1. Perform regular vehicle maintenance at the intervals recommended by your vehicle's manufacturer.

2. Seek timely service if the "check engine" warning light remains illuminated on the dash.

3. Keep your tires inflates to their specifications. Under inflated tires require your engine to work harder and use more fuel to maintain a given speed.

4. Have your vehicle's air conditioning serviced only by technicians who are certified to properly handle and recycle automotive refrigerants. Older air conditioning systems contain ozone-depleting chemicals that could be released into the atmosphere.

5. Avoid quick starts, sudden acceleration and speeds above the posted limits both guzzle gas.

All of the above have to do with proper vehicle maintenance. These environmentally friendly driving habits conserve natural resources, reduce exhaust emissions and reward you with a vehicle that will last longer and be safer to drive.

Visit our EcoQuality category for more tips on "green" driving!

Terry Came Up to My Truck With a Smile

2012-04-25 16:35:08

Terry, the assistant manager, came up to my truck with a smile and a cheerful greeting. When I told him I needed an oil change, he said, " Great. We can do that, and more if you need." He told me where to wait, and was very accommodating when I asked if I could use their phone book.

Terry was in a complete, clean uniform. He was neatly presented, and was very polite and friendly. The service took just over 30 minutes to complete, which was very fast considering everything that they did.

The store was very clean and neat. There was a very nice outside seating area, where it was warm and sunny. This shop blended into the neighborhood very nicely, with no obtrusive signs or banners. The cashier area had a little clutter, and the restroom needed some wiping down.

Perry, the technician that worked on my vehicle, was very thorough, and told me everything they had checked. He showed me the cabin air filters, which were quite dirty, so I had them changed. Based on the mileage of the vehicle, he told me several things that were recommended. I told him they had recently been done, but I did ask him the price of transmission and differential service which he knew immediately.

There were two vehicles being serviced when I came in. The employees were busy doing their duties, and it was only a few minutes before they moved my vehicle into place for the work. When Perry was going over the checklist, he said my wipers were okay but I might want to get them changed before the rainy season began. I asked the price; he told me, and I asked him to do that as well. The work was done very fast, and I was done in what seemed like no time at all.

Terry, the assistant manager, closed me out thoroughly. He explained everything that was on my invoice. He pointed out when my next service was due. He thanked me, invited me to return, and referred to me by my name and title. He did not mention anything about the free top off service. This was the most efficient and friendly oil change I think I have ever had. I will recommend this shop to my friends.

Disclaimer: This review was provided by an anonymous person, and the Auto Lube Care team did not know a review was being created. For your convenience, all mystery shopper reports are available in our customer lounge for you to read through. Visit us anytime!

Are My Tires Properly Inflated?

2012-04-28 19:15:47

Q& A with Glenn from Auto Lube Care

All new cars must have a ‘tire pressure monitoring system’ (TPMS) to alert the driver if there is a low tire. Some TPMS’ will even tell you which tire it is!

The recommended pressure (PSI) that the tires should be set too is also located on a placard on the drivers door jamb or in your owners manual.

Ventura Gas Saver Tip!

2012-04-28 19:27:17

Save on Gas while cruising the 101!

According to the DOT, tests have found that using your cruise control versus your foot can save an average of about 7 percent on fuel economy.
Increase the airflow …. anything sticking off your vehicle interrupts the airflow and inceases drag, so if you’re not using that ski-rack, surf rack or bicycle rack, take it off ! And if you have a sunroof keep it closed.
Speed is the gas pumps best friend. According to the DOT, fuel mileage for vehicles rapidly declines at speed above 60 mpg. Each five mph over 60 you drive is like paying an additional $0.29 for gas. Slowing down can save you as much as 12 % on gas!

There was Coffee and Tea with Several Flavors

2012-05-08 16:22:14

When I pulled in, there was a car in each of the two bays. I was next in line. It only took the manager 30 seconds to come greet me. He was in uniform, had a cap on, and a name badge. He smiled and said, "Hi. How can we help you today?" I told him I needed an oil change, and he asked if there was anything else. He said, "It will be about 5 minutes more. There's coffee inside." He pointed to the waiting room, but I waited in my vehicle. After a few minutes, a technician came over with a pad and greeted me. He smiled, was in uniform, and had a name badge on. He asked if he could open the door. He used a remote gadget, and got my information from the door panel, and thereafter used my name. I had written the mileage down, and handed him the paper. He looked on the windshield for the sticker. He said it would be a few minutes, and went to his office.

The technician who greeted me, Noel, was also the technician who worked on my vehicle. He was in uniform, had a name badge on, and he used eye contact when he spoke. I was initially greeted at 11:33 AM. When my vehicle was done, I was called to the window by Joel, who said, "I'm ready for you now." That was at 12:19 PM. The total amount of time I waited for serving was 46 minutes.

The building sits back on the lot to allow for a vehicle waiting area in the driveway. The signage was not real obvious as I approached the location. There was minimal, but well maintained landscaping. The outside area had a covered bench, and two chairs for customers to wait. The waiting room was clean. There was a coffee and tea counter with several flavors. A container of little donuts was available also. There were magazines and a TV, which had information about things you could have done to your vehicle. The restroom had a good scent, was very clean, and nicely decorated. All windows were clean and lighting was ample.

The technician came into the waiting room, and showed me what had been done, and what items needed attention. He offered to do the cooling system and the fuel filter. The paperwork he had was two pages and easy to read. I declined to have any additional work done. I asked him a question about the rear differential, which he was able to answer.

There were two technicians who worked on my vehicle. Together they checked fluids, tires, battery, and other systems. My paperwork stated that they checked the trans fluid also. I saw them do the brake lights and the blinkers.

The technician called me saying, "I'm ready for you now." He was at the register area. He showed me the papers, and told me the total, which was $52.89. I was surprised at the high amount, and asked why. He explained that my vehicle used one extra oil unit, and that they put an upgraded oil in. I asked what kind of upgraded oil, and he gave me the brand name. I asked if they used that oil in the past, and he said he didn't know, it wasn't in the file. I asked if it would be in my file in the future, and he said yes. I paid with cash, he made the change, and he thanked me as I left.

Disclaimer: This review was provided by an anonymous person, and the Auto Lube Care team did not know a review was being created. For your convenience, all mystery shopper reports are available in our customer lounge for you to read through. Visit us anytime!

How long should wiper blades last?

2012-05-08 16:33:22

Q& A with Glenn from Auto Lube Care

How long should wiper blades last?

Typically a quality set of wiper blades (Bosch Icon’s for example) should last a year. If you are local to Ventura, you know that the California sun is what really affects the life of the blades.

Motor Oil Grades Count

2012-05-15 20:06:24

Have you ever consulted your car’s owners manual?

The manufacturer isn't just paying lip service when they suggest using a certain grade of motor oil in the engine.

Using what the manufacturer’s recommended grade and weight of motor oil can improve mileage by 1-2%. Many times you can find the oil weight right on the top of the oil cap.

Check your owners manual before your next ventura oil change.